Turn Guest Complaints Into 5-Star Reviews Before They Go Online
Catch problems while guests are still in your hotel—before they damage your reputation on TripAdvisor and booking sites.
Why Hotels Lose Guests
Bad Reviews Appear Without Warning
Guests check out smiling, then trash your hotel online. You discover problems too late to fix them or save the booking.
Lost Revenue From Preventable Issues
Small problems—slow WiFi, noisy AC, lukewarm breakfast—cost you stars on review sites. Each missing star means fewer bookings.
No System to Catch Issues Early
Your staff handles complaints inconsistently. You have no visibility into what's really happening across rooms, shifts, or departments.
How GuestMetrix Helps Hotels
Catch Problems in Real-Time
QR codes in every room let guests report issues instantly—while you can still fix them.
Stop Bad Reviews
Resolve complaints before checkout. Happy guests leave 5-star reviews instead of 1-star warnings.
See What's Really Happening
Dashboard shows which rooms, staff, or services need attention right now—not next month.
Boost Your Revenue
Higher ratings mean more bookings. One extra star increases your revenue by 2-3% immediately.
The Impact on Hotel Performance
Real data from hotels using guest feedback systems.
Revenue increase per additional star rating
Moving from 3.5 to 4.5 stars can add thousands in monthly revenue for a 50-room hotel.
Of travelers won't book hotels with poor reviews
Every unresolved complaint that goes online costs you future guests who never even consider your property.
Start Protecting Your Reputation Today
Join 20 forward-thinking hotels testing GuestMetrix risk-free for 60 days—catch problems early, stop bad reviews, increase bookings.
- Full platform access - all features unlocked
- Custom setup for your property
- Dedicated success manager
- No credit card required
Start Your 60-Day Pilot Today
No credit card. No commitment. Just real results in 60 days.