Protect Your Reputation for Less Than The Cost of One Bad Review
One prevented bad review saves you $3,000-6,000 in lost bookings. GuestMetrix starts at less than $25/month during early access. The math is simple.
* Pilot program and terms subject to availability.
Lock In 50% Off Before We Launch
Join our early access program and lock in founding member pricing for 12 full months - even after we go to market rates.
Limited spots available
What You Get at Every Price Point
Catch Problems Early
QR surveys capture feedback while guests are still on property
Real-Time Alerts
Get notified instantly when a guest is unhappy so you can intervene
Understand Any Guest
AI sentiment analysis in 40+ languages - no translation needed
Prevent, Don't React
Turn potential 1-star reviews into 5-star recoveries
Calculate Your Savings
See how much you'd save by preventing just one bad review per month
ROI: 1,859% - 3,818%
* Results may vary. Calculations are estimates based on industry averages and your inputs. Actual savings depend on your specific business circumstances, response rates, and implementation.
† Based on industry research showing that negative reviews can impact 4-8 potential bookings per month for typical hospitality businesses.
Compare Your Options
Do Nothing
Hope guests don't leave bad reviews
$4,800+
lost per year
- ✗ Can't prevent bad reviews
- ✗ No guest feedback data
- ✗ Reputation damage is permanent
- ✗ Lose bookings every month
Manual Process
Paper surveys, data entry, spreadsheets
$2,880
per year
- ✓ Some guest feedback
- ✗ Too slow to prevent reviews
- ✗ Low response rates
- ✗ 20+ hours staff time/month
GuestMetrix
Automated feedback + review prevention
$245
per year (50% off)
- ✓ Catch issues before reviews
- ✓ Real-time alerts
- ✓ Automated analytics
- ✓ 15-minute setup
Starter
Perfect for small businesses getting started with guest feedback
Professional
For growing businesses that need advanced features and insights
Enterprise
For large organizations with multiple properties and custom needs
All prices shown with 50% early access discount applied. Standard pricing applies after first 12 months.
Need a different currency? We support USD, EUR, GBP, SGD, and AUD. Contact us for details.
Our Guarantee to You
We're confident GuestMetrix will help you prevent bad reviews and improve guest satisfaction. That's why we offer a no-risk 60-day pilot with full support.
No Credit Card
60-day pilot with just your email
Full Access
All features, no limitations
Price Lock
50% off guaranteed for 12 months
Cancel Anytime
No contracts, no cancellation fees
If GuestMetrix doesn't help you prevent bad reviews and improve guest satisfaction, cancel anytime during your pilot. No questions asked. No fees charged.
* See Terms of Service for full details on pilot program terms and conditions.
Compare Plans
| Features | Starter | Professional | Enterprise |
|---|---|---|---|
| Survey Responses | 250/month | 1,000/month | Unlimited |
| User Accounts | 1 user | 5 users | Unlimited |
| Properties/Locations | 1 property | 3 properties | Unlimited |
| Survey Templates | ✓ | ✓ | ✓ |
| QR Code Generation | ✓ | ✓ | ✓ |
| Email Surveys | ✓ | ✓ | ✓ |
| NPS Tracking | ✓ | ✓ | ✓ |
| Custom Branding | — | ✓ | ✓ |
| Sentiment Analysis | — | ✓ | ✓ |
| Automated Email Campaigns | — | ✓ | ✓ |
| Review Platform Integration | — | ✓ | ✓ |
| White-Label Solution | — | — | ✓ |
| API Access | — | — | ✓ |
| Dedicated Account Manager | — | — | ✓ |
| Support | Priority Email | Phone & Priority |
Want to see how these features work for your specific business? Explore industry-specific solutions for hotels, restaurants, tours, and spas.
Or dive deeper into our complete feature list to see every capability in detail.
Frequently Asked Questions
Can I change plans later?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
What happens if I exceed my response limit?
We'll notify you when you're approaching your limit. You can either upgrade to a higher plan or purchase additional responses at $0.10 per response.
Is there a free trial?
Yes! Early access partners get full access with 50% off for 12 months. You can cancel anytime during your first year.
Do you offer annual billing?
Yes! Annual billing saves you approximately 17% compared to monthly billing. Contact us for annual pricing details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and ACH bank transfers for annual plans.
Can I get a refund?
We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, we'll refund your payment in full.
Ready to Get Started?
Join our early access program and get 50% off for 12 months