Powerful Features for Modern Hospitality
Discover the comprehensive suite of tools designed to streamline operations, enhance guest experience, and boost your bottom line.
Complete Feature Suite
GuestMetrix offers a comprehensive set of features designed specifically for the needs of hotels and restaurants in Southeast Asia.
Feedback & Surveys
Campaign-based surveys via email
Location-specific feedback collection
QR code-based generic surveys
Targeted surveys (pre-arrival, post-checkout)
Feedback analytics and reporting
Sentiment analysis of customer feedback
Expense Management
AI-enabled receipt capture and processing
Automated expense categorization
Budget tracking and management
Financial reporting and analytics
Approval workflows for expenses
Integration with accounting systems
Restaurant Management
Tablet and QR ordering with upsell
Kitchen display with order routing
Course grouping and timing
Realtime status for servers
Reservations and waitlists
Payments integration
Insight-driven reporting and analytics
Room service integration
Inventory management
Housekeeping Management
Coming SoonSchedule and track housekeeping progress
Document room condition with photos
Log and track repair requests
Log amenity consumption and replacement
Track missing items
Staff performance tracking
Guest Request System
Log and track fulfillment of guest requests
Dispatch to staff via web app
Messaging app integration
SMS notifications
Guest profile integration
Service time analytics
Guest Loyalty System
Track guests across stays
Learn and predict individual preferences
Predict cohort preferences
Manual and AI-driven cohort definition
Targeted promotions and upsells
Integration across entire suite
System Integrations
GuestMetrix seamlessly integrates with popular accounting and property management systems.
Accounting Systems
- QuickBooks
- Xero
- MYOB
- Sage
Property Management Systems
- Opera
- Cloudbeds
- Mews
- Little Hotelier
Ready to Experience These Features?
Apply for our early access program today and be among the first to transform your hospitality business.
Apply for Early Access