Powerful Features for Modern Hospitality

Discover the comprehensive suite of tools designed to streamline operations, enhance guest experience, and boost your bottom line.

Complete Feature Suite

GuestMetrix offers a comprehensive set of features designed specifically for the needs of hotels and restaurants in Southeast Asia.

Feedback & Surveys

Campaign-based surveys via email

Location-specific feedback collection

QR code-based generic surveys

Targeted surveys (pre-arrival, post-checkout)

Feedback analytics and reporting

Sentiment analysis of customer feedback

Expense Management

AI-enabled receipt capture and processing

Automated expense categorization

Budget tracking and management

Financial reporting and analytics

Approval workflows for expenses

Integration with accounting systems

Restaurant Management

Tablet and QR ordering with upsell

Kitchen display with order routing

Course grouping and timing

Realtime status for servers

Reservations and waitlists

Payments integration

Insight-driven reporting and analytics

Room service integration

Inventory management

Housekeeping Management

Coming Soon

Schedule and track housekeeping progress

Document room condition with photos

Log and track repair requests

Log amenity consumption and replacement

Track missing items

Staff performance tracking

Guest Request System

Log and track fulfillment of guest requests

Dispatch to staff via web app

Messaging app integration

SMS notifications

Guest profile integration

Service time analytics

Guest Loyalty System

Track guests across stays

Learn and predict individual preferences

Predict cohort preferences

Manual and AI-driven cohort definition

Targeted promotions and upsells

Integration across entire suite

System Integrations

GuestMetrix seamlessly integrates with popular accounting and property management systems.

Accounting Systems

  • QuickBooks
  • Xero
  • MYOB
  • Sage

Property Management Systems

  • Opera
  • Cloudbeds
  • Mews
  • Little Hotelier

Ready to Experience These Features?

Apply for our early access program today and be among the first to transform your hospitality business.

Apply for Early Access